Refund Policy

DUE TO CORONAVIRUS COVID-19 WE ARE NOT ACCEPTING ANY RETURNS BEING AMAZON IS OUR FULFILMENT PARTNER AND THEY ARE NOT ACCEPTING ANY NON ESSENTIAL ITEMS INTO THE WAREHOUSE - THANK YOU FOR UNDERSTANDING!

While we want every TFC product to be a special addition to your home we understand that things sometimes don’t work out. Our returns process is very simple and clear for your benefit.

If you have any questions or concerns please email Michou@tfc-nyc.com

Non-Refundable Items

Items that cannot be refunded include:

• Otium (Lighting) Products
• Items on Sale
• Damaged Items

Damaged Goods

If items are received damaged, please email michou@tfc-nyc.com. Please include:

• Name
• Address
• Products Ordered
• Photos of damaged items and packaging